WE ARE OPEN

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

Due to COVID-19 you may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. Some of these changes include the following:

• Our office will communicate with you to ask some screening questions when we call to confirm your appointment. You will also be asked about insurance benefits and a form of payment during this call.
• Upon arrival, you will call the office from your vehicle. You’ll be asked those same screening questions again. You will then be prompted to enter the building.
• At this time, we ask that only the patient with a scheduled appointment enter the building. All others must wait in their vehicle.
• When entering the building a face mask is required.
• You will see that our waiting room will no longer be open to patients. This is a temporary measure to ensure your safety.
• We have hand sanitizer that we will ask you to use when you enter the office.
• Before you are taken back to the operatory the assistant or hygienist will take your temperature. You will then rinse your mouth with hydrogen peroxide.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• When you have finished your appointment you will exit the building and the front desk will call you with any payment or insurance questions. Your receipt will be mailed.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 717-848-1463.

Sincerely,

Belmont Dental Associates